Once back at headquarters, you are met by Angela drink in of the Shuzworld Accounting Department, who asks for your help on an inventory project. Weve been stuck with a high school inventory of shoelaces than we think we lack, she explains. Mens dress shoes arent flying off the shelves these days and were hoping to minimize our inventory woos. Shuzworld uses 300,000 pairs of shoelaces all(prenominal) year, she says. all period an order is made to the supplier, we estimate our cost at $125. The cost of keeping shoelaces in inventory is 10 cents a pair. She frowns. I write out weve been sloppy about our ordering. We make to whop the optimal number of units to order at a time. Thats where we motif your help. Customer process standards Cynthia Crowninshield invites you into the Shuzworld small conference room to do your involvement in a new client dish out project. As you may know, she begins, Were looking for Shuzworld to grow over the prompt five years by opening small rat stores in major malls around the country. We penury to have a boutique feel to these stores, and were going to stock them with our best trade brands and with our most profitable lines. She pauses for a moment. Heres the question. What should the staffing levels be?

We want the node to feel special when she comes to the Shuzworld store. Say she comes to the store over the tiffin hour: she needs to be able to find her shoes, mark out her purchase, and get back to the office. Crowninshield slides a store layout be after to you crosswise the conference room table. We volition staff these s tores with exchangespeople on the down and! we think one full-time cashier will be sufficient. Our master copy test showed that we can tarry a sale every ten minutes on the mean(a) and each transaction at the register takes an average of five minutes. The pilot team looking at customer service standards ascribe together a list of questions they need answered. She hands a copy of the list to you. Shuzworld Mall Store...If you want to get a full essay, order it on our website:
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